Our industry leading warranties mean that you will be covered for manufacturing defects for the period of the warranty. Please refer to the invoice for the warranty period for each item.
We work closely with local and EU based manufacturers. Please refer to the appropriate manufacturer's website for warranty on these items:
Please Note: Items must be in a ‘reasonable’ used or as new condition - if item shows signs of being abused EV Cables reserves the right not to refund or replace.
1. All cables returned to EV Cables/Cable Workshop UK are tested in laboratory and on-the-road conditions.
2. Any item returned in working order will be sent back to the owner - in circumstances such as this we reserve the right to charge a £15 processing fee plus shipping fee before the cable is released to be returned.
3. In the case of a refund - refund will be made within 14 days of receipt of the product and if the product is in unused condition.
If you receive a damaged product, please contact us within 48 hours of delivery. We will arrange an exchange or refund as soon as possible.
Please Note: Items must be unused and packaging in good as new condition.
In the case of a refund - refund will be made within 14 days of receipt of the product.
Orders can be cancelled directly through our website by logging onto a customer account. If the product has been shipped and not received, please do not accept the package and the item will be automatically returned to us for processing.
You have 30 days to change your mind about the purchase. A full refund is available within 30 days if the Item is new and has never been used. Please use the return procedure outlined below.
There are no refunds after 30 days. If the product is defective, please use the return procedure below to have the item repaired under warranty.
Returning an item is quick and easy. Please click here for more details