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Result for search by keyword: SHIPPING AND TRACKING

ORDERING, SHIPPING, AND TRACKING

  • How do I know if an item is in stock?

    Our listings feature some handy information. One of which is LIVE stock levels.
    All stock levels indicated on our site are correct at time of ordering*

    *On occasion there may be stock inaccuracies at our warehouse. In such instances we notify customers of the next steps.

  • What time do I need to order by to ensure same day dispatch?

    In stock items ordered before 11:30am will be dispatched the same day*
    In stock Items ordered after 11:30am will be dispatched the next working day. For example: Orders placed after 11:30am on a Friday will be dispatched the following Monday

    Our listings feature some handy information. One of which is when a product is selected, customers are advised when the item is likely to be dispatched.

    *On occasion it maybe that an order placed before 11:30 isn't dispatched until the next working day. In such instances we commit to deliver an order within the delivery type time frame.

    For more information about deliveries please visit here

  • I'd like to order an 'Special Order' item. How long will this item take to be dispatched?

    We offer one of the most extensive range of cables in Europe, including cables from 2m up to 25m in length, and in a whole range of colours [Green, Black, Blue, Yellow, Mercury]. Occasionally a particular colour/length cable combination may be temporarily out of stock. In such instances we're able re-stock quickly, and Special Order items are dispatch within 3-5 working days of order.

  • After I placed an order, how do I get my tracking details?

    Our online order system will notify you once the order has been shipped and we have confirmation from the courier. The email will contain your order details as well as a tracking number. Please check your order carefully and notify us if there are any errors. You can expect to receive the email later in the evening of the day your order ships.

    Once the system is updated, you can log into your accounts page to check your order details including the tracking number.